Privacy Policy

This privacy policy describes how Kttn (“we”, “us” or “our”) collects and processes personal data when you use our website or services. It is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Kttn provides PPC management services to small and medium-sized businesses. We are the data controller for personal data collected through this website and our client services. For data-protection questions, please contact us using the details on our website.

2. What data we collect

We may collect the following categories of personal data:

• Contact details — name, email address, phone number, business name and address.
• Business information — industry, website, years in business, approximate ad budget and marketing goals.
• Account data — login credentials and profile information for our client dashboard.
• Usage data — IP address, browser type, pages visited, and cookie data collected automatically.
• Communications — emails, messages, notes and call records from our interactions with you.

3. How we use your data

We use personal data to:

• Respond to enquiries and process applications.
• Provide, manage and improve our PPC management services.
• Set up and maintain your client account and dashboard.
• Send service updates, reports and marketing communications where you have consented.
• Comply with legal, accounting and tax obligations.
• Protect the security and integrity of our systems.

4. Legal basis for processing

We process personal data on the following legal bases:

• Performance of a contract — to deliver the services you have requested.
• Legitimate interests — to manage our business, prevent fraud and improve our services.
• Legal obligation — to comply with applicable laws and regulations.
• Consent — for marketing communications, where required.

5. Who we share data with

We do not sell personal data. We may share data with trusted third parties that help us run our business and deliver services, such as advertising platforms (e.g. Google Ads, Meta), analytics providers, cloud hosting services and payment processors. These providers process data only on our instructions and are required to keep it secure.

6. International transfers

Some of our service providers may process data outside the UK. When this happens, we ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses or adequacy decisions, to protect your data.

7. How long we keep data

We keep personal data for as long as necessary to provide our services, maintain records for legal and accounting purposes, and resolve disputes. Once data is no longer needed, we securely delete or anonymise it.

8. Your rights

Under UK data protection law, you have the right to:

• Access a copy of the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Request erasure of your data in certain circumstances.
• Restrict or object to processing in certain situations.
• Request a copy of your data in a portable format.
• Withdraw consent at any time, where processing is based on consent.

To exercise these rights, please contact us using the details on our website. We may need to verify your identity before processing your request.

9. Cookies and tracking

We use cookies and similar technologies to operate the website, analyse usage and improve your experience. You can manage cookie preferences through your browser settings. For more details, please contact us.

10. Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss or misuse. No system is completely secure, and we cannot guarantee absolute security.

11. Complaints

If you have a concern about how we handle your personal data, please contact us first. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.

12. Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on this page. We encourage you to review it periodically.